Thank you for visiting rapidtravels.in operated by Rapid Travels.

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Rapid Travels, 4, Krishnanchal Complex, Idgah Hills, Bhopal, 462001.
  • Service refers to the Website.
  • Website refers to Rapid Travels, accessible from http://rapidtravels.in/
  • Products refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase services from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 15 days without giving any reason for doing so.

The deadline for cancelling an Order is 15 day from the date on which You have ordered the products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: Rapidtravels@live.com

We will reimburse you no later than 15 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions For Refund

In order for the products to be eligible for a refund, please make sure that:

  • The products were purchased in the last 15 days
  • Cancellations after the deadline will result in an invoice for the amount stated in the cancellation policy at the time of booking.
  • The Client or the Customers clients are not allowed to cancel or amend directly with the hotel. Any cancellations or amendments made directly with the hotel are not considered valid. The client should make all the cancellations or amendments and/or early checkouts with Rapid Travels authorisation using the online system or through email.
  • During particular periods (world fairs or events), the terms of cancellation may vary. Please ensure that particular attention is paid to this.
  • Any amendment is on request and is not guaranteed.

We reserve the right to refuse refunds of any product that does not meet the above return conditions in our sole discretion.

Only regular priced products may be refunded. Unfortunately, products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:By email: Rapidtravels@live.com